Let’s say you have to call Sterling about an point of sale installation you have scheduled with a new merchant.
Instead of spending time navigating through voicemail, one of our reseller relationship managers will answer your call – not a giant call-center rep who happens to answer the phone.
If he or she cannot resolve your issue or answer your question, you’ll be routed right away to a member of your dedicated reseller support team that can address the issue.
If your merchants experience issues with their processing, they can call or email Sterling’s support team 24 hours a day, seven days a week.
In fact, all of Sterling’s customers – merchants, POS resellers and software developers – can depend on:
For its outstanding service, Sterling has won Business Solutions Magazine’s “Best Channel Vendor Award” in the payment-processing category for nine consecutive years.
“My first account with Sterling was really small. But Sterling took very good care of me and my single account anyway. That service and commitment is why I decided to move my customers over to Sterling.”
– Adam Dawkins, RoyalT POS, Ocala, FL
“With Sterling, I get great sales support, and my representative pays attention to details, like making sure my merchants are boarded quickly.”
–Glenn Leveritt, Data Cash Register, Columbus, GA