Tired of calling your processing partner, asking a question, getting transferred …

Tired of calling your processing partner, asking a question, getting transferred …

Your experience will be different when you call Sterling Payment Technologies. Instead, of being thrust into voice mail hell, one of our reseller relationship managers will answer your call. If he or she cannot answer your question, you will be routed right away to a member of your dedicated reseller support team. 

If your merchants experience issues with their processing, they can call or email Sterling’s support team 24 hours a day, seven days a week.

In fact, all of Sterling’s customers – merchants, POS resellers and software developers – can expect:

  • Personalized service 24 hours a day 
  • Knowledgeable tech support 
  • Fast, thorough follow-up on requests 

An entire team to back you

Sterling is serious about supporting its POS reseller partners. You’ll never have to resolve issues with whoever happens to answer the phone. When you partner with Sterling, you’ll get a dedicated team of support staff who know you. 

Contact Us to Get Started:

Listen to what some of our POS reseller partners say about working with Sterling:

“My first account with Sterling was really small. That account probably made around $25, but Sterling took very good care of me and my single account anyway, even though it wasn’t a big account. That service and commitment is why I decided to move my customers over to Sterling.” 

Adam Dawkins, RoyalT POS, Ocala, FL 

“Sterling has ramped up their service to a new level. I get great sales support, and my representative pays attention to details, like making sure my merchants are boarded quickly.” 

Glenn Leveritt, Data Cash Register, Columbus, GA 

“What I like best about partnering with Sterling is being able to connect easily, even on weekends. As an example, I was setting up an EMV device and had a network issue that wasn’t Sterling’s fault, yet they reached out to me and stayed on the phone until the issue was resolved. I always feel people at Sterling care about my business.” 

Andy Hoang, Planet POS, Sacramento, CA 

For its outstanding customer service, Sterling has won Business Solutions Magazine’s “Best Channel Vendor Award” in the payment-processing category for nine consecutive years.